https://www.oltoolkit.com/forum/bugs/unable-to-print/ Support Forum en-GB Sun, 19 Jul 2026 18:57:15 +0000 wpForo 60 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-55 Fri, 14 Jun 2024 05:28:03 +0000 Issue is fixed from 1.0.14.0 onwards.

]]> Report a bug Support https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-55 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-52 Fri, 14 Jun 2024 04:39:29 +0000 All sorted! Thanks Chris :)

]]> Report a bug Luke Speedy-Hutton https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-52 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-51 Fri, 14 Jun 2024 03:45:03 +0000 Issue was to do with getting hold of the printer driver version. In Luke's and Nadia's case, the name of the printer had \ characters in it which in the query language, are used to escape characters and so it wasn't finding the printer which threw an exception. Simple fix was to double the \ characters and then all fine. :-)

]]> Report a bug Support https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-51 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-50 Thu, 13 Jun 2024 23:49:56 +0000 Tried again with the update and got the attached error when going into the driver settings. B4 double sided is set as the printer's default, and playing around I noticed that I can't get it to save any other setting - it just reverts to B4 double sided.

 Printer-error.png

]]> Report a bug Luke Speedy-Hutton https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-50 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-47 Thu, 13 Jun 2024 11:28:17 +0000 Report a bug Inigo_de_Peque https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-47 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-46 Thu, 13 Jun 2024 07:59:09 +0000 I would be interested if anyone else has the same issue who is not using a FujiXerox printer.

]]> Report a bug Support https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-46 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-45 Thu, 13 Jun 2024 07:57:18 +0000 Nadia Myers has also reported this issue - very similar setup. FujiXerox printer via a Print Server. I'm going to release an update tonight with some extra logging and error messaging around this as it currently looks like the settings are being saved when they aren't. Hopefully, this will help to get to the bottom of what is going on!

]]> Report a bug Support https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-45 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-42 Thu, 13 Jun 2024 07:21:24 +0000 screenshot of printer driver settings

 driver-settings.png

]]> Report a bug Luke Speedy-Hutton https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-42 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-41 Thu, 13 Jun 2024 07:21:11 +0000 Screenshot of oltk settings

 oltk-settings.png

]]> Report a bug Luke Speedy-Hutton https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-41 https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-40 Thu, 13 Jun 2024 07:20:58 +0000 Screenshot of choices in oltk

 oltk-choices.png

]]> Report a bug Luke Speedy-Hutton https://www.oltoolkit.com/forum/bugs/unable-to-print/#post-40